Weekly support report

Last week's tickets by topic and status, every Monday. Free to use and change.

The command

“Every Monday at 8am, list last week's Zendesk tickets, count them by topic and status, and send the summary to Slack #support and to me by Gmail.”

Set it up

Use this commandIt opens in the Composer with the steps built, ready to check.
Connect the apps it listsMost connect by signing in. It won’t go live until they’re connected.
Change what you likeEdit the sentence and the steps follow, like the time, the channel or who it goes to.
Test, then turn it onRun a test, check each step and switch it on.

It’s free and takes about two minutes. Whatever you type here is waiting for you in the app after you sign up.

Last week's tickets by topic and status, every Monday. Free to use and change.

The command

“Every Monday at 8am, list last week's Zendesk tickets, count them by topic and status, and send the summary to Slack #support and to me by Gmail.”

Use this commandIt opens in the Composer with the steps built, ready to check.
Connect the apps it listsMost connect by signing in. It won’t go live until they’re connected.
Change what you likeEdit the sentence and the steps follow, like the time, the channel or who it goes to.
Test, then turn it onRun a test, check each step and switch it on.

It’s free and takes about two minutes. Whatever you type here is waiting for you in the app after you sign up.